Terms of Service

Last updated: May 2026 (v1.6)

1. Acceptance of Terms

By accessing and using Automatic3D ("the Service," "we," "us," or "our"), you ("you" or "User") accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and Automatic3D.

2. Service Description

Automatic3D provides AI-powered 3D model generation from text descriptions and image inputs. The Service:

  • Generates multi-view conceptual images from text prompts and/or reference images using artificial intelligence
  • Creates 3D meshes in STL format from those conceptual views
  • Provides geometry intended for 3D printing, CAD reference, and other digital applications

AI Disclosure: The Service uses artificial intelligence and machine learning systems. Outputs are generated probabilistically and may produce errors, inaccuracies, biases, or unexpected results. The Service is not designed to provide professional advice and should not be relied upon for safety-critical, medical, financial, legal, structural, or any other regulated purposes.

Important: Results may vary significantly and are not guaranteed to match exact specifications, expectations, or any particular standard. Generated models are intended as starting points for further refinement and may require modification for your specific use case.

3. User Accounts and Eligibility

To use the Service, you must:

  • Create an account using Google OAuth or magic link authentication
  • Provide accurate and current account information
  • Be at least 13 years old, or older if required by the laws of your jurisdiction (for example, 16 in certain European Economic Area countries)
  • Be responsible for maintaining the security of your account credentials
  • Promptly notify us of any unauthorized use of your account

Children's Privacy: The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13 without verified parental consent, we will delete that information. If you believe a child under 13 has provided us with personal information, please contact privacy@automatic3d.com.

One Account Per Person: Free tier benefits are limited to one account per individual. Creating or maintaining multiple accounts to circumvent usage limits is a violation of these Terms and may result in account suspension without refund.

4. Pricing and Billing

Free Tier: 3 model generations and 12 concept iterations per month at no cost. Free tier users may preview generated models but must upgrade to a paid tier to download STL files. Free tier models are not stored after generation.

Creator Tier ($19.99/month): Includes 25 concept iterations and 10 model generations per month. Usage beyond included allowances is not available until the next billing cycle.

Pro Tier ($49.99/month): Includes 75 concept iterations and 30 model generations per month. Usage beyond included allowances is not available until the next billing cycle.

Enterprise: Enterprise plans with custom allowances and volume pricing are available. Enterprise plans are governed by separate agreements negotiated on a per-customer basis.

Promotional Pricing: From time to time, we may offer introductory, promotional, or discounted pricing for new subscribers. Such offers are subject to the specific terms disclosed at the time of purchase, and the standard subscription rate will apply after the promotional period ends.

Failed Generations: If a generation fails due to a system error, we will not charge for that generation. Failures due to inappropriate or invalid prompts are not eligible for credits or refunds.

Cancellation and Refunds: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period — you will retain access to paid features until then. We do not provide prorated refunds for unused portions of a billing period. First-month subscription payments are non-refundable. Your subscription will automatically renew at the then-current rate unless you cancel before the renewal date. By subscribing, you authorize us to charge recurring payments to your payment method on each billing cycle until you cancel.

Chargebacks: If you initiate a chargeback through your payment provider for any subscription charge, we may suspend or terminate your account pending resolution of the dispute. Excessive or fraudulent chargebacks may result in permanent account termination and forfeiture of any remaining subscription period. We encourage you to contact support before initiating a chargeback so we can resolve any billing issues directly.

Referral Bonuses: Bonus allowance credits earned via the Referral Program (see Section 18) are governed by the rules in that section and are subject to the same usage and expiry restrictions described there.

Payment Processing: Payments are processed through third-party payment processors (currently Stripe). Your payment information is collected and stored by these processors and subject to their respective terms and privacy policies. We do not store full payment card information.

5. Data Retention

  • Free tier models are not stored after generation
  • Creator tier models are stored for 30 days
  • Pro tier models are stored for 90 days
  • You are responsible for downloading models before expiration
  • We are not liable for lost models after the retention period

We may modify these retention periods at any time with reasonable notice for material changes.

6. Ownership and License

Paid Tier Content (Creator, Pro, Enterprise): You retain all rights to the 3D models, prompts, and generated images created on a paid tier. Your assets are private and customer-owned. You may use them for any legal purpose, including commercial use. We will not publish, display, or distribute them publicly without your explicit consent.

Free Tier Content — CC BY 4.0 License Grant: As a condition of using the free tier, you grant Automatic3D and the general public a perpetual, worldwide, royalty-free, non-exclusive license to reproduce, display, distribute, and create derivative works from your free tier prompts, generated images, and 3D models, under the terms of the Creative Commons Attribution 4.0 International (CC BY 4.0) license. This means:

  • Anyone (including Automatic3D) may copy, share, or adapt your free tier outputs, even commercially, as long as they credit you (or "Anonymous" where no name is provided).
  • Automatic3D may publish, feature, or include your free tier outputs in a public gallery, marketing materials, or other promotional contexts, without further notice or compensation.
  • You still retain authorship — the CC BY 4.0 license is a grant of usage rights, not a transfer of ownership.

The license attaches to all free tier content from the moment of creation, including any content that is generated through the Service but not permanently stored. If you do not agree to this license grant, you must not use the free tier. Upgrade to Creator or Pro to keep your assets private and fully customer-owned.

Retroactive Application: Free tier content generated prior to this policy update remains subject to this license grant, consistent with the CC BY 4.0 notice that has always appeared on the free tier pricing panel.

Our Service: We retain all rights to the Automatic3D platform, including our software, algorithms, models, branding, trademarks, and underlying technology. You may not copy, modify, reverse engineer, decompile, disassemble, or create derivative works of our Service, except to the extent such restriction is prohibited by applicable law.

Service Improvement License: By using our Service, you grant Automatic3D a non-exclusive, worldwide, royalty-free license to access, review, and analyze your prompts and generated models for the purposes of: debugging technical issues, improving our AI systems and Service quality, ensuring compliance with our Acceptable Use policy, and providing customer support. This may include manual review by our staff or automated analysis. You may request to opt out of non-essential data usage by contacting us at privacy@automatic3d.com, though we reserve the right to review content for security, compliance, or support purposes regardless of opt-out status.

No Intellectual Property Warranty: We make no representation or warranty that generated models are free from third-party intellectual property claims. AI-generated content may inadvertently resemble existing copyrighted works, trademarks, or patented designs. You are solely responsible for conducting your own intellectual property clearance before using any generated model for commercial purposes or distribution.

7. Acceptable Use

You agree not to use the Service to:

  • Generate illegal, harmful, defamatory, harassing, or offensive content
  • Create models of weapons (including firearms, firearm components, or weapon accessories), drugs, drug paraphernalia, or other dangerous items
  • Generate content that sexualizes minors or constitutes child sexual abuse material (CSAM)
  • Knowingly infringe on third-party intellectual property rights (copyrights, trademarks, patents, or rights of publicity)
  • Generate content depicting identifiable real persons without their consent
  • Attempt to bypass usage limits, abuse free tier benefits, or circumvent security measures
  • Resell, redistribute, or commercialize access to the Service without our written permission
  • Use automated scripts, bots, or other automated means to access or abuse the Service or API
  • Reverse engineer, scrape, or extract data from the Service in ways not authorized by these Terms
  • Use the Service in any manner that could damage, disable, overburden, or impair our infrastructure
  • Reverse engineer, decompile, or otherwise extract the Service's underlying technology or algorithms to develop competing products

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice, at our sole discretion.

8. User Responsibility for Generated Content

Your Prompts, Your Responsibility: You are solely responsible for the text prompts and image inputs you submit and all content generated from those inputs. We do not review, approve, or endorse any generated content before delivery.

No Content Moderation: While we prohibit certain categories of content in our Acceptable Use policy, we do not pre-screen generated outputs. You acknowledge that you may receive unexpected, unintended, or objectionable results, and you are responsible for evaluating all generated content before use.

Intellectual Property Compliance: You represent and warrant that: your prompts and reference images do not intentionally infringe on any third-party intellectual property rights; you have all necessary rights to any reference images you upload; and you will not use generated models in ways that violate any copyrights, trademarks, patents, rights of publicity, or other proprietary rights.

Commercial Use Due Diligence: If you use generated models for commercial purposes, you are solely responsible for conducting appropriate due diligence, including intellectual property searches, freedom-to-operate analysis, and legal review as needed for your jurisdiction and use case.

9. No Guarantees on Output Quality or Fitness

We make no guarantees regarding the quality, accuracy, completeness, or fitness for any particular purpose of generated models. Specifically, we do not guarantee that generated models will:

  • Match your expectations or the description in your prompt
  • Be suitable for 3D printing on any particular printer or with any particular material
  • Be structurally sound, watertight, manufacturable, or free from mesh defects
  • Be accurate in dimensions, scale, proportions, or tolerances
  • Be suitable for CAD integration or engineering applications without modification
  • Meet any safety, regulatory, or compliance requirements
  • Be free from defects, errors, artifacts, or unintended elements
  • Be free from third-party intellectual property claims

You are solely responsible for evaluating whether any generated model is appropriate for your intended use. We strongly recommend reviewing, testing, and validating all models before production use, 3D printing, or incorporation into any project.

10. Physical Manufacturing Risks

Generated 3D models may be used to create physical objects via 3D printing, CNC machining, casting, or other manufacturing processes. You acknowledge and agree that:

  • Physical objects manufactured from generated models may have structural, dimensional, or functional defects
  • You are solely responsible for testing and validating any physical object before use, distribution, or sale
  • The Service is not designed for and should not be used to create safety-critical, structural, load-bearing, medical, automotive, aerospace, firearm, electrical, or other regulated parts
  • You assume all risk associated with the manufacture, use, distribution, or sale of physical objects derived from generated models
  • We disclaim all liability for any injury, harm, property damage, or other consequences arising from the manufacture or use of physical objects derived from generated models, whether by you or any third party who obtains such objects from you

If you choose to use generated models for any purpose that could pose risk of physical harm, you do so entirely at your own risk and responsibility.

11. Indemnification

You agree to indemnify, defend, and hold harmless Automatic3D, its officers, directors, employees, agents, contractors, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

  • Your use of the Service or any generated content
  • Your prompts, reference images, or any content you create using the Service
  • Any intellectual property claims related to your generated models or their use
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Any harm caused by your use, manufacture, distribution, or sale of generated models
  • Any third-party claims arising from physical products created using generated models
  • Your violation of any rights of any third party

This indemnification obligation will survive termination of your account and these Terms.

12. Disclaimers and Limitations of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY OR COMPLETENESS OF DATA, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ARE NOT LIABLE FOR:

  • Indirect, incidental, special, consequential, exemplary, or punitive damages
  • Loss of data, profits, revenue, business opportunities, or goodwill
  • Service interruptions, downtime, delays, or unavailability
  • Errors, inaccuracies, defects, or unintended content in generated outputs
  • Third-party service failures (payment processors, cloud providers, AI services, etc.)
  • Failed 3D prints, wasted materials, damaged equipment, or printer downtime
  • Physical harm, injury, or property damage resulting from manufactured models
  • Intellectual property infringement claims arising from generated content
  • Any use of generated models for safety-critical, medical, structural, or regulated applications
  • Loss or unauthorized access to your account due to your failure to maintain security

Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above exclusions and limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Force Majeure

We are not liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, or extreme weather events; war, terrorism, riots, civil disturbances, or government actions; pandemic, epidemic, or public health emergencies; strikes, labor disputes, or shortages of materials or labor; failures of internet service providers, cloud infrastructure providers, or third-party APIs; failures of upstream AI model providers or compute resources; and cyberattacks, denial-of-service attacks, or other security incidents.

During any such event, we will use reasonable efforts to restore Service as promptly as practicable.

14. Copyright and DMCA

We respect the intellectual property rights of others. If you believe that content available through the Service infringes your copyright or other intellectual property rights, please submit a notice to our designated agent at legal@automatic3d.com with the following information:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it
  • Your contact information (name, address, telephone number, and email address)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner
  • Your physical or electronic signature

We will respond to valid notices and take appropriate action in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws. We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

15. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your data. By using the Service, you consent to the data practices described in our Privacy Policy.

International Users: Users in the European Economic Area, United Kingdom, California, and other jurisdictions with applicable privacy laws may have additional rights regarding their personal data as set forth in our Privacy Policy, including rights to access, correct, delete, or port their data.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through prominent notice on the Service at least 14 days before such changes take effect, except where immediate changes are required by law or for security reasons.

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription.

17. Termination

By You: You may delete your account and terminate these Terms at any time through the Settings page in your account, or by emailing support@automatic3d.com.

By Us: We may suspend or terminate your account for violations of these Terms, suspected fraudulent activity, non-payment, or for any reason at our sole discretion with reasonable notice (except in cases of serious violations where immediate termination may be necessary).

Effect of Termination: Upon termination, your access to the Service will cease, your models and account data will be deleted according to our retention policy, and outstanding payments remain due. Sections of these Terms that by their nature should survive termination (including indemnification, limitations of liability, and dispute resolution provisions) will survive.

18. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.

Binding Arbitration: Any disputes, claims, or controversies arising from or relating to these Terms or your use of the Service shall be resolved through final and binding arbitration administered by JAMS or another mutually-agreed arbitration provider, in accordance with their applicable rules. The arbitration shall be conducted in English, in San Francisco, California, or remotely by mutual agreement. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: YOU AND AUTOMATIC3D AGREE THAT ANY ARBITRATION OR DISPUTE RESOLUTION SHALL BE CONDUCTED IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR OTHER REPRESENTATIVE PROCEEDING. YOU EXPRESSLY WAIVE YOUR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. If a court determines this class action waiver is unenforceable for any particular claim, that claim (and only that claim) may proceed in court.

Exceptions to Arbitration: Either party may seek injunctive or equitable relief in a court of competent jurisdiction for: intellectual property infringement, misappropriation of trade secrets, or other urgent matters where monetary damages would be inadequate.

Time Limit for Claims: Any claim arising from or relating to these Terms or the Service must be brought within one (1) year after the cause of action accrues. Claims not brought within this period are permanently barred, except where prohibited by applicable law.

19. Referral Program and Bonus Credits

How it works: Each registered user may receive a unique referral link they can share. When a friend signs up via your link and subsequently subscribes to Creator or Pro, both parties receive bonus allowance credits added to their accounts.

No cash value: Bonus credits are additional model and concept allowances beyond your normal subscription. They have no cash value, cannot be transferred between accounts, cannot be sold, and cannot be exchanged for refunds, discounts, or any other consideration.

Usage while subscribed: Bonus credits earned from a friend's subscription only consume while you are subscribed to Creator or Pro. If you cancel, unused bonus credits are paused — not lost — and become available again if you re-subscribe before they expire.

Expiry: Bonus credits expire 90 days after the most recent grant. Each new successful referral resets the expiry timer for the entire bonus pool. Once expired, credits are not recoverable.

Friend signup bonus: Friends who join via your referral link may receive a small bonus of additional free models in their first month, usable on the free tier, regardless of whether they later subscribe.

Anti-abuse: We may withhold, reduce, or revoke bonus credits — and suspend related accounts — if we detect activity that appears fraudulent, automated, or designed to circumvent the program's intent. This includes but is not limited to: self-referrals, use of disposable or temporary email addresses, accounts created in rapid succession from a single IP or device, coordinated rings of accounts referring each other, and any pattern we determine in good faith to be abuse. Eligibility decisions are at our sole discretion.

Account closure: Bonus credits are tied to your account and are forfeited if your account is closed, suspended, or deleted, regardless of the reason for closure.

Program changes: We reserve the right to modify, suspend, or discontinue the referral program at any time. We will provide reasonable notice of material changes that affect previously-earned, unexpired bonus credits.

20. General Provisions

Severability: If any provision of these Terms is found to be unenforceable, invalid, or illegal, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Automatic3D regarding the Service and supersede all prior agreements, representations, and understandings, whether oral or written.

Waiver: Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver must be in writing and signed by Automatic3D.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Any unauthorized assignment is void. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or restructuring.

Notices: We may provide notices to you via email, through the Service, or by posting on our website. You may provide notices to us at legal@automatic3d.com.

No Agency: Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Automatic3D.

Export Compliance: You agree to comply with all applicable export control and sanctions laws, including U.S. export regulations. You represent that you are not located in, under the control of, or a national of any country subject to comprehensive U.S. sanctions.

21. Contact

If you have any questions about these Terms, please contact us: